Admin Portal
TPA operations
Operate claims, adjudication, payment, enrollment, plans, providers, reporting, IAM, and compliance.
Open Admin PortalPhoenix Health Platform
Choose the correct secure Phoenix workspace.
The public hub routes each audience to the right domain so operational sessions, role scope, workflow actions, and support responsibilities stay clear.Portal separation Governed workflow Audit evidence
Secure domains
Separate portals prevent operational confusion.
Use Admin for TPA operations, Provider for office workflows, Employer for benefits administration, and Member for covered-life access.
Provider Portal
Provider office teams
Submit documents, review extraction, check coverage context, track work status, and respond to requests.
Open Provider Portal
Employer Portal
Employer HR and finance
Manage enrollment, census changes, ID cards, funding, reports, analytics, stop-loss, and support.
Open Employer Portal
Member Portal
Members and covered lives
Access coverage, benefits, ID cards, documents, messages, and member-facing status in one secure place.
Open Member PortalAccess guidance
Need help finding your portal?
Choose based on the job you need to complete. Protected actions only happen after the correct secure portal login, and support can route unclear requests before a user enters operational workflows.
Responsibility matrix
Portal access follows operational responsibility.
This keeps portal routing simple for staff, providers, employers, and members while preserving role scope and session separation.
| Workspace | Audience | Primary jobs | Access |
|---|---|---|---|
| Admin Portal Operations control | TPA operations | Operate claims, adjudication, payment, enrollment, plans, providers, reporting, IAM, and compliance. | Open portal |
| Provider Portal Provider workspace | Provider office teams | Submit documents, review extraction, check coverage context, track work status, and respond to requests. | Open portal |
| Employer Portal Benefits workspace | Employer HR and finance | Manage enrollment, census changes, ID cards, funding, reports, analytics, stop-loss, and support. | Open portal |
| Member Portal Member workspace | Members and covered lives | Access coverage, benefits, ID cards, documents, messages, and member-facing status in one secure place. | Open portal |
Access model
Each portal has a clear job in the Phoenix operating model.
The hub keeps the public website simple while sending each user type to the protected workspace designed for their operational responsibility.
TPA operations and governance
Claims, payment, enrollment, plan setup, provider operations, reporting, IAM, and compliance controls.
Submission and claim visibility
Claim upload, document response, eligibility context, tracker visibility, and payment communication.
Benefits administration and self-service
Enrollment, ID cards, coverage visibility, documents, messages, analytics, and member-facing support.
Security notice Use only the secure login page for the portal selected above.
Phoenix does not ask users to enter portal credentials on the public website, and public pages do not share operational sessions with protected workspaces.